If you are unable to reach a settlement, you can submit a complaint to the Human Environment and Transport Inspectorate (ILT), which deals with and decides on all complaints.
- 1 How do I complain about an airline refund?
- 2 How do I escalate an airline complaint?
- 3 Where do I report airline complaints in India?
- 4 How do I lodge a complaint with DGCA?
- 5 How do I cancel a flight and get full refund?
- 6 What if flight is Cancelled by airline?
- 7 How do I file a consumer complaint online?
- 8 Can I sue the airline?
- 9 What type of lawyer do I need to sue an airline?
- 10 How do I file a case against Air India?
- 11 How do I file a complaint against American Airlines?
- 12 Who is current DGCA?
How do I complain about an airline refund?
If you are having trouble getting a refund from your airline, contact us on our Freephone number 0800 121 6022 or email [email protected]
How do I escalate an airline complaint?
Grievance Redressal Mechanism You must contact the customer care of your airline through the toll-free number provided on their website. You can also drop an email stating your issue along with relevant details and documents. Resolver can assist you with escalating your issue for free.
Where do I report airline complaints in India?
Click here http://www.consumerhelpline.gov.in for registering complaints regarding issues relating to airlines sector. The Directorate General of Civil Aviation (DGCA) is the regulatory body in the field of Civil Aviation, primarily dealing with safety issues.
How do I lodge a complaint with DGCA?
A dedicated email id, ‘[email protected]’, has been created in the DGCA website for complaints to be lodged. Now, harried air travellers can lodge their complaint on any problem faced by them relating to flights or airport facilities directly to aviation regulator DGCA for speedy action.
How do I cancel a flight and get full refund?
Requesting a full refund for flights within 24 hours of booking is pretty straight forward. Just simply look up your itinerary on the booking site and look for a link or a button to cancel the reservation. Alternatively, you may call the airline or booking agency to cancel.
What if flight is Cancelled by airline?
If your flight is canceled by the airline, you will either be accommodated on a later flight or, if you decide not to travel, you are entitled to a full refund under federal law. Often, airlines will offer travel credits or vouchers in lieu of a full refund, usually valid within a year of use.
How do I file a consumer complaint online?
Alternatively, you can also register a consumer complaint online through the following steps.
- Website. The government runs a portal called the Consumer Online Resource and Empowerment Centre (core.nic.in).
- Registration. To lodge a complaint, the consumer has to first register on the site.
- Points to note.
Can I sue the airline?
U.S. law and U.S. Department of Transportation (DOT) regulations exempt airlines from lawsuits by passengers in most circumstances. You may be able to sue in small claims court, but in most cases you can resolve the problem by working directly with the airline or filing a complaint with the DOT.
What type of lawyer do I need to sue an airline?
Suing an airline is a complex process that requires the assistance of a highly skilled personal injury lawyer. If other people suffered damages in the same or similar incident with the same airline, you may be able to initiate or join a class action lawsuit.
How do I file a case against Air India?
How to file a Complaint against Air India? Find the contact details of Air India to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya. Use Voxya to connect to the right person in Air India to resolve your issue quickly.
How do I file a complaint against American Airlines?
To file a complaint with American Airlines, contact Customer Relations either by mailing a letter to 4000 E. Sky Harbor Blvd. Phoenix, AZ 85034, or sending an email through its online form. If the problem is specific to delayed baggage, call its customer service line at 800/371-4771 (4am–11pm PT, M–F).
Who is current DGCA?
The current head of the Directorate General of Civil Aviation (DGCA), Arun Kumar, has been promoted as secretary and is expected to move out some time soon. DGCA has four Deputy DGs with experience in different fields of aviation.