In the U.S. and Canada, complaints can be called in at 800/455-2720 (8 am–7 pm, M–F), or mailed in to Delta Air Lines, Inc. Customer Care at P.O. Box 20980, Department 980, Atlanta, GA 30320-2980. To complain online, use the 4-step form for emails or tweet @Delta (the old @DeltaAssist account is no longer attended).
- 1 How long does it take Delta to respond to a complaint?
- 2 How do I contact Delta Corporate?
- 3 How do I get a human at Delta?
- 4 Does Delta Airlines require Covid test?
- 5 How do I get my Delta refund instead of eCredit?
- 6 Does Delta have a live chat?
- 7 Why does Delta customer service take so long?
- 8 Does Delta Airlines have an email address?
- 9 How do I write to CEO of Delta?
- 10 What company owns Delta Airlines?
How long does it take Delta to respond to a complaint?
We will acknowledge receipt of written customer complaints within 30 days of their receipt, and will send a substantive response within 60 days of receiving the complaint. Disability-related complaints will receive a dispositive response within 30 days of receiving the complaint.
How do I contact Delta Corporate?
To use the Delta text messaging feature, you’ll need to have the Delta mobile app. Once you’ve got the app, select the “More” option on the bottom menu bar. Here, you’ll see a list of menu items. Scroll all the way to the bottom, and you’ll see the last option is: “Message Us”.
How do I get a human at Delta?
If you need to talk to a live person in Delta Airline, you need to dial 1 (802)-801-1212 (OTA No) or 1 (800) 221-1212. Select 5 in the first menu, 1 in the second menu, and 6 in the third menu. After that, you will be connected to a live customer representative of the Delta.
Does Delta Airlines require Covid test?
Yes. All customers, including U.S. citizens and legal permanent residents, aged 2 and over flying from an international destination to the United States must obtain a negative COVID-19 test result within 1 day of departure and confirm their negative result by signing an attestation form.
How do I get my Delta refund instead of eCredit?
In the event, if you are pondering How to I get my Delta refund instead of eCredit, +1 (802)-317-6020 then you can cancel your bookings within 24 hours of their purchase and get a full refund.
Does Delta have a live chat?
All customers can chat with a Delta Virtual Assistant or a live Reservations specialist on delta.com to get quick answers to frequently asked questions by visiting our Need Help page.
Why does Delta customer service take so long?
According to a spokesperson for Delta, wait times are about two to three hours. Since the pandemic began, its reservation and customer service lines have received record-breaking call volumes. Having travel ramp up rapidly hasn’t helped. The airline is in the process of hiring 1,300 specialists to meet the demand.
Does Delta Airlines have an email address?
What is Delta Airlines’ contact email? You can send Delta an email about your problem using the address [email protected] or check out Delta Airlines’ support page, which tries to address practically any concern you may have.
How do I write to CEO of Delta?
His email is [email protected]
What company owns Delta Airlines?
Incorporated in 1967, Delta Air Lines is a major American airline group headquartered in Atlanta, Georgia. The group, previously known as Delaware Air Lines Inc, wholly owns a number of US regional airlines including Delta Private Jets and Endeavor Air.