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|Mexico*||Mexico City: 55-5209-1400 Toll free: 800-904-6000||24 hours|
- 1 How do I speak to a person at American Airlines?
- 2 Does American Airlines have a chat option?
- 3 How do I get a refund from American Airlines?
- 4 How do I ask a question on American Airlines?
- 5 Can I cancel my American Airlines flight and get a refund?
- 6 What happens if American cancels my flight?
- 7 Does American Airlines require Covid vaccine?
- 8 Is American AAdvantage free?
- 9 How do I cancel a flight and get full refund?
- 10 Can I get a refund if the airline changed my flight?
- 11 How do I know if my ticket is refundable?
- 12 How do I report American Airlines employees?
How do I speak to a person at American Airlines?
If you have a question about an upcoming trip, please call Reservations at 800-433-7300 or chat with us on the American app.
Does American Airlines have a chat option?
Chat with us AAdvantage® members can now connect directly with a team member in our new live chat feature. When we’re unavailable, you can also get 24 / 7 virtual help in the tool.
How do I get a refund from American Airlines?
If you bought your American Airlines ticket directly from us, you can request a refund online or contact Reservations. We’ll process your refund back to the original credit card within 7 days (it should appear on your statement in 1-2 billing cycles).
How do I ask a question on American Airlines?
Read our frequently asked questions If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300.
Can I cancel my American Airlines flight and get a refund?
Generally speaking, American Airlines will not issue a full refund when you cancel your ticket. Instead, you’ll typically receive a flight voucher that you can use toward a future American flight. This voucher will be for the entire value of your canceled ticket minus the applicable cancellation fee.
What happens if American cancels my flight?
If your flight is canceled or a delay causes you to miss your connection, we’ll rebook you on the next flight with available seats. We will reroute your bags automatically when you check in for your new flights. There are 3 ways to view your new trip or to choose a different flight: View or change your trip on aa.com.
Does American Airlines require Covid vaccine?
If you’re a non-U.S. citizen you must also have proof of vaccination against COVID-19 to fly, unless you qualify for an exception. View exception requirements Opens another site in a new window that may not meet accessibility guidelines.
Is American AAdvantage free?
AAdvantage is the loyalty or frequent flyer program for American Airlines. It is a free program, and by signing up you can earn a range of benefits and gain the ability to earn free flights. Benefits are earned based on elite status.
How do I cancel a flight and get full refund?
Requesting a full refund for flights within 24 hours of booking is pretty straight forward. Just simply look up your itinerary on the booking site and look for a link or a button to cancel the reservation. Alternatively, you may call the airline or booking agency to cancel.
Can I get a refund if the airline changed my flight?
Can you get a refund if the airline changes the flight schedule? Except in the case of “minor flight schedule change”, you can get a refund when the airline modifies the schedule of your flight. In other words, you’re entitled to a refund in cases of “significant flight schedule change” and flight cancellations.
How do I know if my ticket is refundable?
As long as you make sure that the ‘refundable’ filter on the flight search results page is selected and the ‘non-refundable- filter is deselected, you’ll know that all flights displayed are refundable. Some flights may be fully refundable, while others may require a charge by the airline in order to give you a refund.
How do I report American Airlines employees?
If you’re ever unsure how to handle an issue, reach out to your manager, People business partner, or our Chief Ethics & Compliance Officer, Doug Cotton, for guidance. You can also ask questions or report potential violations confidentially at 877-422-3844 (toll free) or by visiting aa.ethicspoint.com.