If you have a question about an upcoming trip, please call Reservations at 800-433-7300 or chat with us on the American app.
- 1 How do I talk to a real person on American Airlines?
- 2 How do I get a human at American Airlines?
- 3 Does American Airlines have live chat?
- 4 How do I ask American Airlines a question?
- 5 Can I cancel my American Airlines flight and get a refund?
- 6 Do I need a Covid test to fly?
- 7 What happens if American cancels my flight?
- 8 Does American Airlines have a virtual assistant?
- 9 How do I get a refund from American Airlines?
- 10 Is American Airlines giving full refunds?
- 11 Does American Airlines require Covid vaccine?
How do I talk to a real person on American Airlines?
In the U.S., please contact American Airlines or American Eagle at 800-433-7300 for further information. If assistance is needed in Spanish, you may dial 800-633-3711. If you have a hearing or speech impairment, you may contact American Airlines or American Eagle at 800-543-1586.
How do I get a human at American Airlines?
To get human at American Airlines Customer Service:
- Dial American Airlines Phone No. 800-433-7300.
- Now Speak “customer service” or “Live representatives”
- Speak “Something else” or Press #
- Now listen to IVR to talk to a real live person at American airlines customer service.
Does American Airlines have live chat?
Chat with us AAdvantage® members can now connect directly with a team member in our new live chat feature. When we’re unavailable, you can also get 24 / 7 virtual help in the tool.
How do I ask American Airlines a question?
Read our frequently asked questions If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300. For hearing or speech impaired assistance dial 711 to be connected through the National Relay Service.
Can I cancel my American Airlines flight and get a refund?
Generally speaking, American Airlines will not issue a full refund when you cancel your ticket. Instead, you’ll typically receive a flight voucher that you can use toward a future American flight. This voucher will be for the entire value of your canceled ticket minus the applicable cancellation fee.
Do I need a Covid test to fly?
Testing. If you are NOT fully vaccinated, get tested with a viral test 1-3 days before your trip. You have been exposed to COVID-19 unless you are fully vaccinated or recovered from COVID-19 in the past 90 days. You are sick.
What happens if American cancels my flight?
If your flight is canceled or a delay causes you to miss your connection, we’ll rebook you on the next flight with available seats. We will reroute your bags automatically when you check in for your new flights. There are 3 ways to view your new trip or to choose a different flight: View or change your trip on aa.com.
Does American Airlines have a virtual assistant?
So yes, American airlines provide the virtual assistant through a live chat option so that the passenger can talk to the virtual person about the problem that they are facing and get the resolution of the issue, and the virtual assistant is available 24*7 live chat.
How do I get a refund from American Airlines?
Initiate a refund request To get a refund for a canceled American Airlines flight, visit prefunds.aa.com. When you arrive on the page, you’ll see a pop-up box that says your ticket value is safe when you’re ready to rebook. To continue with a refund request, click on the blue “Refunds” button.
Is American Airlines giving full refunds?
We do not refund nonrefundable American Airlines tickets except when the ticket is cancelled within 24 hours of purchase, when we make a schedule change that results in a change of more than 4 hours*, upon the death of a passenger or passenger’s traveling companion or because of military orders.
Does American Airlines require Covid vaccine?
If you’re a non-U.S. citizen you must also have proof of vaccination against COVID-19 to fly, unless you qualify for an exception. View exception requirements Opens another site in a new window that may not meet accessibility guidelines.